Support | Thoroughbred Express

Contact Us

Please call us or fill out the form below to submit a general contact request to our main office.

Call Us

(800) 625-0203

Contact Form

Fill Out Below

Select Support Form

Member Support

Must be a Logged in Active Unlimited Member for Member Support

Non-Member Support

The form below is NOT for Member Support or Plan Management. If you need to manage your plan, login and create a Member Support Ticket

TBred Guest Support Ticket Submissions

Name

First

Last

Phone

Wash Site

Select Category

What can we help you with today?

Provide Feedback

Upgrade to An Unlimited Membership

Forgot My Password

Other

Additional Information

If you have a family/fleet plan, this will upgrade or downgrade all vehicles in that plan. If you would like to manage vehicles in your family/fleet plan, please select "Manage Family Plan".

To update your Credit Card please call our secure line 800-625-0203 during normal business hours. A support rep will be able to assist you promptly.

To upgrade to an unlimited membership please visit our online store and purchase your plan there.

Select To Add and/or Remove Vehicles

Add

Remove

Swap

Use the Add/Remove Vehicle Fields Below to Add or Remove vehicles from your Family Plan.

Why Are You Leaving Why Are You Leaving

Please make sure you've tried using the Forgot Password feature. We're happy to help if you have any issues!

Have You Tried Resetting Your Password with the Forgot Password Tool?

Yes

How can we help you?

What Would You Like To Change Your Primary Wash Site To?

Your new wash site is where you will be best able to manage your plan and receive the more accurate promotional offers.

Additional Details

File/Image Upload (Optional)

Maximum file size: 1.54MB

Please include any images and/or files that would be helpful to addressing your support ticket.

Staff Follow-Up

Ticket Status

Notes To Staff

Please add any additional information that the assigned staff should receive in their ticket assignment notification.

Notes To Customer

Please add any additional information that the customer should receive in their ticket confirmation email.